![]() ![]() The entitlement aspect of high maintenance people leads them to be keenly focused on the belongings or the status of others as well. In any case, work to prevent employees from making the office a perpetual sounding board for their personal “woes”.ġ0 - They place a high importance on material status. The environment of discipline as opposed to the perpetual anxiety for “more” can carry over to help employees learn to manage their personal expenses better as well. The 5 Second solution-Discipline yourself to be a company that covers its own expenses, and spend only what the business can afford to pay for in cash. They expend an exceptional amount of stress and energy dealing with past due accounts and the perpetual juggling act to use this month’s income to cover last month’s bills. No matter their income, their living expenditures and needs are invariably more. Regardless of the economy or circumstance, high maintenance people are perpetually in debt. Let HR handle the situation-but when someone becomes a near full time issue, it's a sure sign their high maintenance is an issue the company will need to address.ĩ - They handle money poorly. In the agency world, one individual became so adept at working the system, even a day off required a phone appointment with HR to “hash out a few issues.” It was a wake up call for us all - for a chronically high maintenance person, even their days away from the office can produce a negative energy drain. The 5 Second solution: let the drama begin and end in HR. They will learn to work the internal HR system heavily at every turn. Every small inconvenience or mistake becomes a crisis. If you are around a high maintenance person for an extended period of time, you will observe frequent periods of meltdown during the course of the day. ![]() Again – it’s a dependency you shouldn’t encourage or feed.Ĩ - They live in a state of perpetual drama. But the person with excessive needs will be persistently vocal and anxious about the things they require. Not all high-strung people are high maintenance. Even when they’ve been given extra care and attention, they will invariably find something wrong with the solution or service they’ve received, or will feel the need to ask for an additional "adjustment" in order to gratify their need to feel validated and served.ħ - They are high-strung. High maintenance people will see the flaws in every situation. ![]() Listen freely to collaboration and ideas-but avoid feeding someone’s need to “make the rounds” at the office to mire in the anguishing complaints about their challenging tasks and accounts.Ħ - They are seldom satisfied. While discussion and brainstorming is necessary and healthy, high maintenance people feel the need to use their co-workers as ad hoc life advisors and coaches however they have little desire or motivation to actually hear and take the advice they receive. They have a continual need for others to serve as their sounding boards. ![]() The high maintenance person thrives on attention. But you’re here now – we appreciate and respect you – and we have work to do.”ĥ - They talk. The 5 second solution: As a leader, you do individuals locked into the “blame game” a favor by not playing into the negativity dialogue. The faults of others become a script that plays over and over as justification for extra support, lower work expectations, or greater entitlements now. The high maintenance individual has a difficult time moving past real or imagined wrongs of the past. The 5 second solution: Teach your team to avoid “upward delegation” – that their responsibility is to handle their job, not to hand pieces of it back to the boss, or heaven forbid, to the client.Ĥ - They cling to stories of personal wrongs from the past. But this person feels more engaged and important by making continual requests for service from others, including the boss. The task could be as simple as looking up an email address, retrieving a file, or looking up a bit of needed information over the web. David Williams outlines four steps for taming an ego here.ģ – They could be self-sufficient. The 5 second solution – React to the bigger issue at hand, to avoid being pulled into the daily tug and pull of keeping an oversized ego at bay. ![]()
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